{"id":256555,"date":"2024-02-08T19:11:26","date_gmt":"2024-02-08T17:11:26","guid":{"rendered":"https:\/\/crazybasket.ro\/?page_id=256555"},"modified":"2024-02-09T20:47:42","modified_gmt":"2024-02-09T18:47:42","slug":"politica-confidentialitate","status":"publish","type":"page","link":"https:\/\/crazybasket.ro\/en\/politica-confidentialitate\/","title":{"rendered":"Politica de Confiden\u021bialitate"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Politica de Confiden\u021bialitate<\/h1>\n<p><strong>Politica de Confiden\u021bialitate a Site-ului<\/strong><span>\u00a0\u00a0 (<a href=\"https:\/\/crazybasket.ro\/politica-confidentialitate\/\">https:\/\/crazybasket.ro\/politica-confidentialitate\/<\/a>)<\/span>[\/et_pb_text][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span>Politica de prelucrare a datelor cu caracter personal<\/span><\/strong><\/p>\n<p><span>Accesarea site-ului crazybasket.ro implic\u0103 acceptul Utilizatorilor ca datele lor personale s\u0103 fie p\u0103strate \u0219i prelucrate de compania CRAZY BASKET si, dupa caz, de catre Parteneri. Informa\u021biile pe care ni le transmite\u021bi sunt tratate cu maxim\u0103 confiden\u021bialitate \u0219i exclusiv \u00een scopurile pentru care au fost colectate.<\/span><\/p>\n<p><span>Scopurile prelucr\u0103rii acestor date sunt: crearea si administrarea unui Cont de Utilizator pentru achizi\u021bionarea Produselor; informarea utilizatorilor privind prelucrarea comenzilor (confirmarea comenzilor plasate, expediere, facturare); transmitere informatii\/mesaje privind produsele care se afla in sectiunea \u201cCosul meu\u201d; livrarea Produselor comandate; returnarea produselor conform prevederilor legale, rambursarea contravalorii produselor returnate in magazine sau prin retragere din contractele incheiate la distanta; acordare solutii de finantare prin partenerii nostri; acordare servicii suport cu privire la produse\/comenzi sau servicii din portofoliul Crazy Basket, partenerilor implicati in fluxul de finantare sau livrare; abonarea la ofertele disponibile pe Site (consim\u021b\u0103m\u00e2ntul Utilizatorului); transmiterea de comunic\u0103ri comerciale (consim\u021b\u0103m\u00e2ntul Utilizatorului); transmiterea unor oferte pentru produse similare celor cump\u0103rate (\u00een baza consim\u021b\u0103m\u00e2ntul Utilizatorului \u0219i \u00een temeiul interesului legitim al societ\u0103\u021bii CRAZY BASKET); informarea Utilizatorilor abona\u021bi despre promo\u021biile Produselor vandute pe Site sau despre orice alte promo\u021bii sau activit\u0103\u021bi desf\u0103\u0219urate de CRAZY BASKET prin orice mijloace de comunicare (po\u0219t\u0103, e-mail, telefon, SMS, etc.); crearea unei baze de date pentru realizarea de rapoarte statistice.<\/span><\/p>\n<p><span>\u00cen momentul contact\u0103rii, Utilizatorul va fi informat \u00een leg\u0103tur\u0103 cu scopul ac\u021biunii pentru care a fost contactat \u0219i i se va solicita consim\u021b\u0103m\u00e2ntul, dac\u0103 respectiva ac\u021biune implic\u0103 prelucrarea datelor lui personale \u0219i pentru aceasta este nevoie de acordul s\u0103u.<\/span><\/p>\n<p><span>Crazy Basket se oblig\u0103 ca datele personale s\u0103 nu fie difuzate c\u0103tre ter\u021bi prin v\u00e2nzare, dezv\u0103luire par\u021bial\u0103 sau \u00eenchiriere.<\/span><\/p>\n<p><span>CRAZY BASKET poate dezv\u0103lui informa\u021biile Dumneavoastr\u0103 cu caracter personal, dupa caz, Partenerilor, unor firme din grup sau unor ter\u021bi autoriza\u021bi, cu care societatea a \u00eencheiat diverse contracte, urmate de acorduri de confiden\u021bialitate (Non-Disclosure Agreement) \u0219i\/sau acorduri de prelucrare a datelor cu caracter personal (DPA).<\/span><\/p>\n<p><span>\u00cen cazul \u00een care parteneriatul presupune transfer de informa\u021bii \u0219i date despre Utilizatori, partenerul va fi obligat s\u0103 respecte confiden\u021bialitatea acestor date \u0219i s\u0103 le utilizeze exclusiv \u00een scopul execut\u0103rii contractului respectiv. Partenerii pot avea calitatea de Persoane \u00eemputernicite s\u0103 prelucreze date cu caracter personal sau pot fi Operatori asocia\u021bi cu Operatorul CRAZY BASKET, stabilind \u00een comun scopurile \u0219i mijloacele prelucr\u0103rii de date. \u00cen ambele cazuri datele Dvs. vor fi prelucrate \u00een conformitate cu dispozi\u021biile Regulamentului (UE) 2016\/679 privind protec\u021bia persoanelor fizice \u00een ceea ce prive\u0219te prelucrarea datelor cu caracter personal \u0219i privind libera circula\u021bie a acestor date.<\/span><\/p>\n<p><span>\u00cen cazul \u00een care selecta\u021bi op\u021biunea de a achita online cu plata unui card bancar, Crazy Basket va transmite c\u0103tre procesatorul de pl\u0103\u021bi doar date referitoare la Comanda dumneavoastr\u0103, f\u0103r\u0103 a accesa \u0219i procesa alte date referitoare la cardul bancar.<\/span><\/p>\n<p><span>Datele Dumneavoastr\u0103 pot fi accesate \u0219i de c\u0103tre societ\u0103\u021bile care presteaz\u0103 servicii de (email) marketing, agen\u021bii publicitare partenere, operatori de marketing direct care efectueaz\u0103 diverse ac\u021biuni specifice agreate de CRAZY BASKET, operatori de telefonie fix\u0103 sau mobila.<\/span><\/p>\n<p><span>Orice prelucrare a datelor Dumneavoastr\u0103 cu caracter personal se va face cu respectarea Politicii privind protectia datelor cu caracter personal, precum si privind protectia datelor cu caracter personal.<\/span><\/p>\n<p><span>Perioada stocarii datelor, nu va depasi perioada necesara indeplinirii scopurilor in care sunt prelucrate datele, acestea urmand a fi pastrate pentru perioada de timp prevazuta de dispozitiile legale specifice in materie de asigurari si respectand durata legala de arhivare .In situatia in care contractul de asigurare face obiectul unui litigiu, datele vor fi stocate pana la solutionarea definitiva a acestuia.<\/span><\/p>\n<p><strong><span>Colectarea datelor<\/span><\/strong><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p><span>Se face prin diverse modalit\u0103\u021bi \u0219i instrumente specifice precum: soft profesional de urm\u0103rire a traficului, aplica\u021bia de gestiune a newsletter-ului, prin salvarea \u00een baze de date a diverselor formulare de contact disponibile pe site care sunt completate de c\u0103tre Utilizatori, prin chestionare online, etc.<\/span><\/p>\n<p><span>Utiliz\u0103m adresele IP pentru a analiza obiceiurile de navigare, a administra Site-ul, a urm\u0103ri interesele Utilizatorilor \u0219i a aduna informa\u021bii demografice pentru uz intern. Toate acestea au ca scop cre\u0219terea gradului de accesibilitate \u00een utilizarea Site-ului \u0219i publicarea unor informa\u021bii c\u00e2t mai relevante pentru interesele Utilizatorilor.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong><span>Cookies<\/span><\/strong><\/p>\n<p><span>\u00a0<\/span><\/p>\n<p><span>Site-ul www.crazybasket.ro folose\u0219te cookie-uri, acestea fiind date stocate pe computerul, terminalul mobil sau alt echipament al Utilizatorului, con\u021bin\u00e2nd informa\u021bii despre acesta. Folosirea mecanismului de tip cookie reprezint\u0103 un avantaj \u00een folosul vizitatorilor, acesta permi\u021b\u00e2nd memorarea unor op\u021biuni de navigare \u00een Site, precum limba \u00een care se afi\u0219eaz\u0103 Site-ul, tip de filtre care se aplic\u0103 la afi\u0219area unor anumite pagini, memorarea numelui de Utilizator \u0219i a parolei pentru un acces rapid la con\u021binutul site-ului. Neacceptarea unui cookie nu \u00eenseamn\u0103 c\u0103 Utilizatorului \u00eei va fi refuzat accesul de navigare \u00een Site, de citire a con\u021binutului acestuia. Cu ajutorul cookies, proprietarii de Site-uri pot monitoriza \u0219i segmenta interesele Utilizatorilor fa\u021b\u0103 de anumite zone sau aplica\u021bii ale Site-ului, fapt care le permite ulterior \u00eembun\u0103t\u0103\u021birea experien\u021bei de navigare, introducerea unui con\u021binut relevant pentru Utilizator, etc.<\/span><\/p>\n<p><span>Unii dintre partenerii no\u0219tri de afaceri folosesc cookies pe site-ul nostru, de exemplu cei care \u00ee\u0219i fac publicitate. Cu toate acestea, nu avem acces \u0219i nici nu putem controla aceste cookies.<\/span><\/p>\n<p><span>Cookies care, din punct de vedere tehnic, nu este obligatoriu a fi stocate pe terminalul Utilizatorului, vor fi folosite doar dac\u0103 Utilizatorul \u00ee\u0219i exprim\u0103 consim\u021b\u0103mantul expres \u0219i neechivoc \u00een leg\u0103tur\u0103 cu acestea, prin accesarea butonului \u201cAccepta\u201d din bara de cookies care se afiseaza odata cu prima accesare a site-ului. Utilizatorul \u00ee\u0219i va putea retrage consim\u021b\u0103m\u00e2ntul \u00een orice moment prin modificarea set\u0103rilor aferente browser-ului utilizat, \u00een conformitate cu Politica noastra de Cookies.<\/span><\/p>\n<p><span>Temeiul juridic al acestei ac\u021biuni este reprezentat de interesul legitim de a oferi permanent servicii \u00eembun\u0103t\u0103\u021bite utilizatorilor Site-ului.<\/span><\/p>\n<p><span>\u00a0<\/span><span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politica de Confiden\u021bialitate Politica de Confiden\u021bialitate a Site-ului\u00a0\u00a0 (https:\/\/crazybasket.ro\/politica-confidentialitate\/)Politica de prelucrare a datelor cu caracter personal Accesarea site-ului crazybasket.ro implic\u0103 acceptul Utilizatorilor ca datele lor personale s\u0103 fie p\u0103strate \u0219i prelucrate de compania CRAZY BASKET si, dupa caz, de catre Parteneri. Informa\u021biile pe care ni le transmite\u021bi sunt tratate cu maxim\u0103 confiden\u021bialitate \u0219i exclusiv \u00een [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\r\n<p><b>This is a sample page.<\/b><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h3>Overview<\/h3>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Additional non-returnable items:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>Gift cards<\/li>\r\n<li>Downloadable software products<\/li>\r\n<li>Some health and personal care items<\/li>\r\n<\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Please do not send your purchase back to the manufacturer.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>There are certain situations where only partial refunds are granted:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>Book with obvious signs of use<\/li>\r\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\r\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\r\n<li>Any item that is returned more than 30 days after delivery<\/li>\r\n<\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Refunds<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<b>Late or missing refunds<\/b>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<b>Sale items<\/b>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Exchanges<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Gifts<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Shipping returns<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<h2>Need help?<\/h2>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-256555","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/pages\/256555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/comments?post=256555"}],"version-history":[{"count":0,"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/pages\/256555\/revisions"}],"wp:attachment":[{"href":"https:\/\/crazybasket.ro\/en\/wp-json\/wp\/v2\/media?parent=256555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}